

Excellent location, hotel was clean, room was comfortable and roomy, staff were friendly.
Hazel
2025年7月

This was probably the best hotel of the trip. We got lucky when we booked it at the last hour and we got the presidential suite with the terrace and a personal hot water tub. This added extra value to this day the kids enjoyed a lot in the hot tub which had very nice views of the mountains. The hotel is also located at the city center of Banff, lots of restaurants and attractions nearby. The staff was kind enough to provide extra bidding sheets for the sofa. The complimentary breakfast was really great.
Red
2025年8月

Our room (a double queen) was a good size and the beds were very comfy. The TV was huge and shower pressure was decent. The hotel is in a good location about 10 mins max (walking) from the centre of Banff. There is a gas station with a convenience store nearby. The car park had sufficient space and staff were helpful. It was quiet at night and I'd happily stay here again.
Laura
2023年10月

The hotel was in a nice quiet location. The room was very spacious with a sitting area as well and plenty of space for the suitcases. The staff were great, friendly & helpful and the breakfast was a bonus with a great choice of food and drink (juice/tea/coffee).
Joy
2025年6月

Location is super convenient - close to a bus stop too. Having a pool and hot tub was appreciated!
Isra
2025年1月

We recently enjoyed a delightful stay at this hotel. Initially, we were somewhat skeptical due to some less favorable reviews, but our experience exceeded expectations. Visiting during the off-season allowed us to take advantage of reduced rates, offering excellent value for money. The rooms were spacious and clean. Despite the hotel being nearly at capacity, as indicated by the full underground parking lot, our room remained peaceful and quiet. The pool and hot tub were highlights of our stay—exceptionally clean and maintained at the perfect temperature. We found that visiting these amenities in the morning, while others were at breakfast, provided a more private and relaxing experience. The hotel’s prime location, just minutes from downtown, added to the convenience, making it easy to explore the city’s attractions. Overall, we were thoroughly pleased with the service and experience, and we highly recommend this hotel for its comfort, cleanliness, and convenient location.
Vadym
2025年1月

We like this brand a lot. Loved the very comfortable bed, the balcony and the view. The property has a pool so it draws families to the property and I didn't take that into consideration when booking. Kids were running in the halls up until 1030p or so. The breakfast room needs a zhoush. It's small and the food is largely pre-fab. The banging and crashing coming from the staging room added to the bustle. In sharp contrast, we stayed at the BW in Revelstoke the next night and give that property a 10 out of 10 For comfort, quietness, quality and value.
Kim
2025年4月

Great location with easy walk to Banff Ave where all the action is. It is in the quieter end of the street which is nice. The room was large and comfortable and very clean. Great hot buffet breakfast served from 7-10 daily with potato wedges or hash browns, scrambled eggs, sausage or bacon and pancakes or waffles. Also muffins, bread, 3 kinds of cereal and oatmeal. There is a juice and coffee machine and white milk cartons. The pool was nice and deep and the hot tub was relaxing. Free parking on site, underground.
Andrew
2024年7月

The best accommodation we stayed in Canada. Super central to bus stops, bow lake and banff shops. The staff were so helpful and friendly. The reception area has a free hot drinks station (tea, coffee, hot water) which was a life saver when we were heading out super early in the morning to the lakes. The breakfast! Honestly the best hotel breakfast we have ever had in our lives, I'll be dreaming about the potato tots for a long time.
Nadeeja
2025年8月

Good location is about 10 mins walking to downtown, It's pet friendly, coffee machine 24h available, cleanness of the room.
Emil
2025年8月
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